How to check the response to your inquiry.

We generally respond to inquiries on business days, excluding weekends and public holidays.

We will respond on weekends and public holidays if possible.

We have replied to you, but sometimes we receive calls asking, "I made an inquiry."

When we listened to your story, we found that there were cases where emails were not being properly confirmed.

There are two common reasons why this is not possible:

① The email has been put into your spam folder due to the specifications of your email software.

If it's just in the spam folder, that's fine.

②Some domains do not receive PC emails at all.

There also seems to be this...

As a countermeasure, we have recommended that you "enable reception of emails from our domain."

I suddenly realized something recently.

Follow us on social media such as LINE, Instagram and Facebook

Please contact us from there.

I found this to be the easiest and quickest to understand.

The fastest response times are LINE > Instagram > Facebook.

Please consider using the social media platform that is most convenient for you.